Shipping policy

SHIPPING POLICY

Last Updated: 3 October 2026

Twenty3Timer aims to provide a smooth and transparent delivery experience.

1. ORDER PROCESSING

Orders are normally processed after successful payment confirmation.

Processing time may vary depending on product availability, order volume, weekends and public holidays.

The estimated delivery timeline applicable to your order will be communicated/displayed during checkout wherever available.

2. DELIVERY

We deliver to serviceable locations in India through third-party logistics/courier partners.

Actual delivery time may vary depending on the delivery address, courier network and circumstances beyond our reasonable control.

3. SHIPPING CHARGES

Applicable shipping charges, if any, will be displayed at checkout before the order is completed.

Any applicable free-shipping offer will be subject to the terms stated with that offer.

4. TRACKING

Where tracking is available, the tracking details will be shared with the customer through the contact information provided during checkout.

Tracking updates are provided by the respective courier/logistics provider and may occasionally take time to update.

5. DELIVERY ATTEMPTS

Customers should provide an accurate delivery address and reachable contact number.

If delivery fails because the customer is unavailable, provides an incorrect address/phone number, refuses delivery or otherwise prevents delivery, additional delivery arrangements or charges may apply where permitted.

6. DELAYED DELIVERY

Delivery may be delayed due to circumstances including:

• Courier/logistics issues
• Weather conditions
• Natural events
• Public holidays
• Transportation disruptions
• Government restrictions
• Incorrect or incomplete address information
• Other circumstances outside our reasonable control

If an order is materially delayed, please contact us so that we can assist.

7. DAMAGED PACKAGE

If the package appears damaged when delivered, please take photographs/videos of the package and contact us as soon as reasonably possible.

8. WRONG OR MISSING PRODUCT

If you receive a wrong, damaged, defective or materially incorrect product, contact us at:

23mfusion@gmail.com

Please mention your order number and provide relevant photographs/videos.

9. DELIVERY ADDRESS

Please carefully check your address before placing an order.

Once an order has been shipped, changing the delivery address may not always be possible.

10. CONTACT

Twenty3Timer
3/36, 3rd Floor,
Roop Nagar, Delhi – 110007, India

Email: 23mfusion@gmail.com
Phone: 9811457545